Appointment, Cancellation & No-Show Policy

Last Updated: September 8, 2026

At Expression Body Art, appointments allow us to reserve dedicated time for each client and prepare for the products or services selected. We understand that plans can change and ask that clients provide as much notice as possible when an appointment needs to be changed.

This Appointment, Cancellation & No-Show Policy applies to appointments for permanent jewelry, tattoos, and other appointment-based services offered by Expression Body Art.

Appointments

Appointments are subject to availability and are not considered confirmed until the booking process has been completed and any required deposit or booking fee has been received.

Clients are responsible for providing accurate contact information when booking so that we can communicate appointment confirmations, reminders, changes, or other important information.

Walk-in availability, when offered, is not guaranteed.

Cancellations & Rescheduling

We ask that clients provide at least 24 hours’ notice when canceling or rescheduling an appointment.

Appointments canceled or rescheduled at least 24 hours in advance may generally be moved to another available date without penalty.

Cancellations or rescheduling requests made less than 24 hours before the scheduled appointment may result in the loss of any applicable appointment deposit or booking fee.

We understand that emergencies and unexpected circumstances occur. Expression Body Art may consider exceptions at our discretion.

No-Shows

A client who does not arrive for a scheduled appointment and does not contact us to cancel or reschedule will be considered a no-show.

Any appointment deposit or booking fee associated with a no-show may be forfeited.

Clients with repeated no-shows may be required to pay a new deposit, an increased deposit, or the full anticipated service amount before booking future appointments. Expression Body Art may also decline future appointment requests in cases of repeated no-shows.

Late Arrivals

Please arrive on time for your scheduled appointment.

We will make reasonable efforts to accommodate clients who arrive late. However, late arrival may reduce the amount of time available for the appointment or require the appointment to be rescheduled if there is not enough time to safely and properly complete the service.

If an appointment must be rescheduled because of a significant late arrival, it may be treated as a late cancellation.

Appointment Deposits

Certain appointments or services may require a deposit or booking fee.

Any required deposit amount and applicable conditions will be disclosed during the booking process.

Unless otherwise stated, an appointment deposit is applied toward the cost of the scheduled service.

Appointment deposits may be transferred to a rescheduled appointment when the client provides at least 24 hours’ notice.

Deposits may be forfeited for cancellations made less than 24 hours before the appointment, no-shows, or significant late arrivals that prevent the service from being performed.

Special-Order Permanent Jewelry

An appointment deposit and a special-order product deposit are not necessarily the same thing.

If a client requests a special-order permanent jewelry chain, charm, connector, or other item, the special-order deposit is used toward obtaining that merchandise and is governed by our Refund & Service Policy and Terms & Conditions.

Once a special order has been placed with our supplier, the special-order deposit is non-refundable, even if the client later cancels or reschedules the appointment.

The amount paid toward the special-order item will be applied toward the applicable purchase when appropriate.

Permanent Jewelry Appointments

Permanent jewelry appointments may include chain selection, sizing, customization, charms or connectors, fitting, and welding.

The price shown when booking may not necessarily represent the final purchase price when jewelry is priced by length or when optional charms, connectors, or other additions are selected.

The final amount will be based on the products and materials actually selected and used during the appointment.

Tattoo Appointments

Tattoo appointments may be subject to additional requirements, including deposits, age and identification requirements, consent documentation, design approval, and health or safety requirements.

Additional tattoo-specific appointment and cancellation terms may be provided when tattoo services become available.

Tattoo deposits may also be subject to additional conditions based on design preparation or other work completed before the appointment.

Children & Additional Guests

For safety and to allow us to provide each client with our full attention, we may limit the number of additional guests permitted during certain appointments.

Children must be appropriately supervised and may not interfere with the safe performance of a service.

Additional restrictions may apply to tattoo appointments or other services where maintaining a controlled working environment is necessary.

Appointments Canceled by Expression Body Art

Occasionally, Expression Body Art may need to cancel or reschedule an appointment because of illness, emergencies, equipment issues, weather, product availability, or other circumstances.

If we need to change your appointment, we will make reasonable efforts to contact you and offer another available appointment time.

If Expression Body Art cancels an appointment and an applicable appointment deposit has been paid, the client may choose to have the deposit transferred to a rescheduled appointment or refunded, unless the payment relates to a separate non-refundable special order that has already been placed.

Events & Parties

Private events, parties, pop-ups, and group bookings may have separate deposit, cancellation, minimum-purchase, travel, and rescheduling requirements.

Any event-specific requirements will be communicated during the booking process and may supersede this general appointment policy when agreed upon as part of an event booking.

How to Cancel or Reschedule

To cancel or reschedule an appointment, please contact Expression Body Art as soon as possible using the contact information provided with your appointment confirmation or through our website.

Expression Body Art
Website: ceexpression.com
Email: contact@ceexpression.com

Policy Changes

Expression Body Art reserves the right to update this policy as our services and booking procedures change. The policy in effect at the time of the applicable appointment or booking will govern unless otherwise agreed.